Terms & Conditions

Newmanor Law Limited is a private limited company registered in England and Wales under company number 11463922. Our registered office address is 5-11 Mortimer Street London W1T 3HS . Its directors are Karen Mason and James Dakin who are both Solicitors of the Senior Courts of England and Wales. By accessing and continuing to use this site, you agree and acknowledge that you do so upon these terms.  “The Firm, “we”, “us” and “ours” means Newmanor Law Limited.

We use the term “partner” to mean a director of Newmanor Law Limited or an employee or consultant with equivalent standing and qualifications.
We are authorised and regulated by the Solicitors Regulation Authority under SRA number 650460. The code which governs our conduct is available at www.sra.org.uk/solicitors/handbook/code/content.page.

Our VAT number is 305367417.

You can read our our terms and conditions below.

Professional Indemnity Insurance

In accordance with the Provision of Services Regulations 2009, details of our compulsory professional indemnity insurance are as follows. Our insurers are International Insurance Company of Hannover SE. They can be contacted at through Lockton Companies LLP, The St Botolph Building, 138 Houndsditch, London EC3A 7AG, telephone number 020 7933 0000 and their website is http://www.lockton.com. Our insurance cover extends to our acts or omissions wherever in the world they occur.

Financial Services

We are not authorised under the Financial Services and Markets Act 2000, but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society authorised and regulated by the SRA. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.

Complaints

We want to give you the best possible service. If at any point you become unhappy or concerned about the service we provide, or any bill we render, then you should inform us immediately so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, you can read our full complaints procedure here.  Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint; and
  • No more than one year from the date of act/omission; or
  • No more than one year from when you should reasonably have known there was cause for complaint.

You can contact the Legal Ombudsman at enquiries@legalombudsman.org.uk, on 0300 555 0333 (9am to 5pm) or at PO Box 6806, Wolverhampton, WV1 9WJ.

Anti-Bribery and Corruption

We have in place anti-bribery and anti-corruption policies and procedures which apply to all of our directors and staff and to those who otherwise work or undertake business on our behalf wherever they are situated. Our policies prohibit their engaging in corrupt activity in any part of the world and require them to report any occasion on which they are invited, or suspect that others have been invited to act corruptly. They also provide guidance as to gifts and hospitality. We expect our clients to have in place similar policies and procedures appropriate to their business.

Email Security

It is increasingly common for cyber-criminals to use intercepted emails to divert funds into their own accounts. We will not change our bank details, so please do not make payment to an alternative bank or bank account even if asked to do so in an email that appears to have been sent by someone at Newmanor Law.

If you receive an email informing you that our bank account details have changed, please telephone the person dealing with your matter as soon as possible.

Disclaimer

Newmanor Law Limited makes no representation, warranty or guarantee of any kind in respect of any information on this website. To the fullest extent permitted by law, we expressly exclude liability for all representations, warranties, obligations and liabilities arising out of or in connection with the information on this website. All information on this website is general information only and is correct at the time of writing. It is not intended to constitute legal advice. If you need legal advice, please do not hesitate to contact us at enquiries@newmanor.com.

For further guidance on recognising and reporting scams, please visit the SRA’s scam advice page.

Copyright

All information on this website belongs to Newmanor Law Limited. You may print or download extracts of the information for your personal review, and you may copy the information to third parties on the terms that we are acknowledged as the source, the text is not altered in any way and the attention of the recipients is drawn to these terms. All other use and copying of the contents of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of a partner is obtained.

Interest Policy

In accordance with the SRA Accounts Rules, it is our policy to account to our clients for a sum in lieu of interest on a fair and reasonable basis.

The rate of interest paid will be at the rate paid by our Bank, Metro Bank, on our general client account.

Please note that this rate may not be as high as the rate which you may be able to achieve if you were to invest the monies yourself.

Monies will be held on your behalf in a general client account and we will not account for interest in the following circumstances:

  • If the amount of interest calculated is £50 or less; or
  • If there is an agreement to contract out of the provisions of this policy

If we hold money in a separate designated client account on your behalf, we will account to you for the actual interest earned on that account.

Interest will be calculated and credited to your account on a six-monthly basis or on completion of the matter.

If sums of monies are held in relation to separate matters for you then each sum will usually be treated separately. Therefore, we will apply the fair and reasonable test to the individual sums without aggregation unless the matters are so closely related that they ought to be considered together.

Interest is paid on cleared funds only.

Residential Conveyancing Pricing

Although our focus as a firm is very much on commercial real estate transactions, on occasion we may take on a residential conveyancing transaction. Karen Mason, Partner and qualified solicitor, has extensive experience in residential conveyancing and she would manage and supervise any residential conveyancing work the firm takes on.

Our fees for acting on a sale, purchase or mortgage of a property will vary, and there are any number of factors that will impact on the ultimate fees charged.

For a straightforward transaction for a single residential property, where the borrower is the same person or entity as the property owner, we would anticipate our fees to be within the following ranges:

  • Purchase, no mortgage – £8,000 to £100,000
  • Purchase, with mortgage – £10,000 to £120,000
  • Sale – £6,000 to £75,000
  • Re-mortgage alone – £2,000 to £75,000

There are many factors that will impact on the ultimate fees charged and these may include:

  • Defects in legal title
  • The property being unregistered or leasehold
  • The length of time taken to complete the transaction
  • Whether the property is subject to a tenancy agreement
  • Non-standard contract terms
  • On a mortgage, our being able to act for both the borrower and the lender

All of our fees are subject additionally to VAT, currently charged at 20%. We charge our fees on a time basis at our current hourly rates, but will estimate the final cost before we take on your transaction.

All disbursements will be payable in addition to our fees and these will include land registry fees and search fees. We will estimate these at the outset of your transaction and they will appear on our invoice.

The Key stages in a residential conveyancing transaction are as follows:

  • Taking instructions
  • Drafting, reviewing and negotiating the contract and mortgage deed (if any)
  • Undertaking due diligence and responding to enquiries
  • Taking steps to correct defects in title
  • Advising you on the terms of the transaction documents and reporting on the due diligence exercise
  • Advising on the stamp duty land tax payable
  • Obtaining third party consents
  • Exchanging contracts
  • Pre-completion searches and completion of the transaction
  • Submission of stamp duty land tax returns and registration of the transaction at the land registry.

We would anticipate that of the services set out in the key stages above will be included within our fee estimate and will explain any services that are not included in the estimate before we commence work on your transaction.

With regard to timescale, we usually expect to exchange contracts on a straightforward sale or purchase transaction with a well-prepared counterparty and with no complications within 10 or 15 business days of contractual papers being issued. We usually expect mortgage drawdown to occur within 25 days of our receiving the papers from the lender.

Please contact Karen Mason if you have any questions or would like to discuss a residential conveyancing instruction.

Privacy Policy

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access
  • If you call us, we may record your call for our training and regulatory/compliance purposes only

Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern
  • To store information about your preferences, and so allow us to customise our site according to your individual interests
  • To speed up your searches
  • To recognise you when you return to our site

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security of personal information

All information you provide to us is stored on our secure servers in mainland UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Uses made of the information

Other than as described in this privacy policy, we will not pass your information onto any third parties.

We use information held about you in the following ways:

  • To ensure the content from our site is presented in the most effective manner for you and for your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Individual Rights

Whilst Newmanor will only obtain very basic personally identifiable information from the forms on our web site (typically name, contact number, organisation and email address), we still observe the rights of individuals in accordance with GDPR, should they be relevant.

Right of Access

An individual may contact us to instruct the business to provide you with all personal information we hold about you. The provision of your personal information may be subject to:

  • Requesting confirmation of identity in the form of a copy of your photo ID (certified by solicitor)
  • A charge if the request is significant
  • A refusal of the subject access request if it is found to be unsubstantiated or excessive in nature
  • Something permitted by law that allows the business to withhold such data

Right of Rectification

Should you identify that incorrect information is held by the business, you may instruct us to append that information.

Right to Erasure

This means that individuals have the right to request personal data is erased and to prevent processing, under certain circumstances. You have the right to erasure if;

  • The personal data is no longer necessary for the purpose which the business originally collected or processed it for;
  • The individual withdraws their consent;
  • The individual objects to the processing of their data, and there is no overriding legitimate interest to continue this processing;
  • The individual objects to the processing of their data for direct marketing purposes
  • The business has processed your personal data unlawfully (i.e. in breach of the lawfulness requirement of the 1st principle);
  • The business need to do it, to comply with a legal obligation; or
  • The business has processed the personal data to offer information society services to a child.
  • For the purpose of clarity, the business does not process any data collected from children.

Right to restrict processing

Individuals the right to restrict the processing of their personal data in certain circumstances. This means that an individual can limit the way that an organisation uses their data. This is an alternative to requesting the erasure of their data.

  • The individual has the right to request the restriction or suppression of their personal data
  • This is not an absolute right and only applies in certain circumstances
  • When processing is restricted, the business may be permitted to store the personal data, but not use it
  • The individual can make a request to the business for restriction, verbally or in writing
  • The business will respond within one calendar month to a request

Right to data portability

The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services.

The right to data portability only applies:

  • To personal data an individual has provided to a controller;
  • Where the processing is based on the individual’s consent or for the performance of a contract; and
  • When processing is carried out by automated means

Right to object

Individuals have the right to object to:

  • Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • Direct marketing (including profiling); and
  • Processing for purposes of scientific/historical research and statistics.

The business will stop processing personal data for direct marketing purposes as soon as an email notification is received from the individual.